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Cloud Support Services

We bring agility to your workforce by providing  on-demand SAP expertise and innovative solutions  so you can scale at will to meet your business growth objectives

The cloud has brought about a fundamental change in how business consumes IT services. Its now about being agile and only paying for what you use.


Fenix has assembled a team of top talent who are now available through our Cloud Support Service.  Once engaged our experts are on call to address your most difficult challenges.


It is as simple as sending an e-mail to with a brief description of your issue and one of our experts will respond within 24 hours.

SAP Best Practices

SAP Activate starts with an SAP Best Practices package for any implementation and uses the same methodology for any deployment mode – cloud, hybrid, or on premise. SAP Best Practices covers the fundamentals of integration and migration for SAP S/4HANA and includes your own reference solution in the cloud. You also get information on extensibility that details how to enhance SAP software for your own needs and integrate functionality with other cloud solutions. SAP Best Practices enables you can to take advantage of all the power and potential available with SAP S/4HANA but tailored to your circumstances and business needs.

Tools for a guided configuration

Guided Configuration provides a set of tools to support the implementation of SAP Best Practices. In S/4HANA cloud editions, Guided configuration provides assistance not only throughout the implementation project, but also beyond – while running the solution in a production environment. Guided configuration lets you apply updates and changes to your configuration, so your solution is always up to date – without disruption. Guided configuration is available for SAP S/4HANA cloud deployments.

SAP Activate Methodology

SAP Activate methodology is a modular and agile framework for implementation or migration to SAP S/4HANA. It builds on its predecessors: ASAP® methodology and SAP Launch methodology. You can use the methodology on your own, with SAP directly, or with an SAP partner. And because the methodology supports the use of add-ons and extensions developed by SAP partners, you get a coherent, integrated experience even if you are customizing SAP S/4HANA for specific business processes.

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